Consultant & Buyer Insights

How Atlassian Built a People-First Culture with Modern Health

Discover how Atlassian partnered with Modern Health to support a global, diverse workforce—resulting in meaningful well-being improvements and lasting cultural change.

Read Time:  
5
 10
 Mins
Last Updated:
March 24, 2026
Two people sitting at a table in an office setting with a cityscape outside of a large window behind them.

Explore this post:

Explore this post
Plus symbol indicating a menu that can be opened

    Key Takeaways

    • Atlassian embedded mental health into its culture, not just its benefits, reinforcing that well-being is expected and supported across the organization.
    • A flexible, adaptive care model enabled employees to engage in ways that matched their needs, driving strong global participation and sustained impact.
    • High engagement (52% registered, 19% actively using care) and outcomes (94% improved well-being) show the value of making support accessible and relevant.
    • A unified, global platform helped Atlassian scale support across a diverse workforce while maintaining consistency and personalization.
    • Ongoing partnership and activation support played a key role in translating benefits into real employee experience and behavior change.

    “I’ve seen so many friends, teammates, and even leaders struggle quietly,” shares Alice Vichaita, Senior Director of Global Benefits at Atlassian. “We’re building a people-first culture where taking care of yourself isn’t just encouraged—it’s expected.”

    In a new video testimonial, Alice describes how Atlassian’s values of collaboration, openness, and empowerment became the foundation for rethinking mental health in the workplace. 

    By partnering with Modern Health, Atlassian turned those values into action—making proactive, inclusive mental health support a cornerstone of its global benefits strategy.

    Why Atlassian Chose Modern Health

    Atlassian’s global workforce needed more than a one-size-fits-all solution. They sought a mental health partner that could offer a comprehensive, culturally responsive care model to meet employees where they are—whether that meant therapy, coaching, or guided meditations.

    With Modern Health’s Adaptive Care Model, employees can access the right level of support at the right time based on their preferences, needs, and clinical severity. That flexibility ensures care is both personalized and scalable.

    Just as importantly, Modern Health’s global network of providers ensures employees can access care in over 200 countries and territories in their preferred language and modality.

    Measurable Results Across Atlassian’s Workforce

    Since launching with Modern Health in 2020, Atlassian has seen strong engagement and real impact across its global employee base:

    • 52% of employees are registered on the platform
    • 19% of total population have engaged with care
    • 94% report improved well-being
    • 63% experience clinical improvement or recovery

    These outcomes highlight the importance of making mental health support both accessible and adaptive—not just reactive.

    “We’re not all looking for the same kind of support. And that’s what makes Modern Health so powerful,” says Alice. “Some need therapy. Others prefer coaching or guided meditations to manage stress.”

    More Than a Vendor—A Strategic Partner

    Atlassian’s success is also fueled by a strong relationship with their Modern Health client success team. From day one, our team worked closely with Atlassian to understand their goals, launch internal campaigns, and ensure ongoing alignment with evolving employee needs.

    “Modern Health’s client success team feels like an extension of ours—supporting us from day one and beyond,” Alice adds.

    What Atlassian’s Approach Shows

    Atlassian’s experience highlights what it takes to turn well-being from a benefit into a core part of the employee experience.

    When support is flexible, accessible, and aligned with how people actually seek care, it becomes easier for employees to engage early and continue over time. That consistency builds trust and reinforces a culture where well-being is not separate from work, but part of how work gets done.

    For organizations navigating similar challenges, the path forward is not about adding more programs. It’s about creating a more connected, adaptive approach that can scale across a global workforce while still feeling personal.

    That’s where meaningful change begins—and where it lasts.

    See global engagement insights
    Employees engage with care differently across regions.
    Explore the study
    Row of six social media icons including Facebook, Instagram, LinkedIn, Twitter, YouTube, and Pinterest.
    Share on LinkedIn
    White image of Modern Health trademarked Mountains

    Ready for your workplace to thrive?

    Talk to our team