AI at Modern Health

Safe. Smart. Human.

Modern Health uses AI to enhance mental health support—thoughtfully designed for privacy, safety, and your control.

AI at Modern Health

Safe. Smart. Human.

Modern Health uses AI to enhance mental health support—thoughtfully designed for privacy, safety, and your control.

How We Use AI Today

Finding the right mental health support shouldn’t feel like guesswork. Modern Health uses AI to cut through the noise—matching users with the right provider, surfacing the right resources, and making support more accessible.

Smarter Matches, Better Care

AI connects users with the right providers faster, reducing time spent searching and ensuring better-fit support.

Personalized Support, Tailored to Needs

AI curates content recommendations based on member needs, surfacing the right tools and resources at the right time.

Expanding Access to Mental Health

AI helps remove barriers, making care more accessible and equitable for diverse populations.

Our Responsible AI Approach

Here’s how we make sure it stays safe, fair, and useful.

Your Data Stays Yours

We only train on anonymized, aggregated data. Strong encryption means what’s private stays private.

We Build for Everyone

Our AI is designed to reduce bias, support diverse needs, and help everyone get the care they deserve. Oversight comes from a diverse team of clinical and technology experts.

Eliminating Barriers to Entry for Mental Health

AI makes support more accessible—across languages, backgrounds, and individual needs.

You Have Control

Members can expect transparency and choice when interacting with AI in our products.

Common questions about how Modern Health uses AI

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What are the benefits of  AI in mental health care?

Getting help shouldn’t feel like an obstacle course, and AI helps clear the path. It efficiently removes guesswork, surfaces useful tools, and makes support easier to reach.

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How do you make sure AI is safe and responsible?

We build AI with guardrails—privacy, security, and human oversight baked in. It’s here to help, not to play therapist.

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Does AI replace human care?

No. AI supports our care model by helping surface insights and guide recommendations—while licensed providers remain responsible for one-on-one care.

“AI should be used to enhance—not replace—human care, ensuring trust and empathy remain central to the health care experience.”

Paul Clark
Head of AI Strategy, Modern Health

Want to dive deeper?

Explore expert insights, industry trends, and how Modern Health is shaping the future of AI in mental health care.

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