Modern Health Accessibility Statement

Modern Health is committed to delivering accessible and inclusive digital experiences to facilitate its members accessing mental health care with dignity and independence.

Standards and Guidelines

Modern Health aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across our digital experiences, and we continually assess updates toward WCAG 2.2 AA as standards evolve.

Assessment and Testing

Modern Health uses a combination of internal and third‑party methods to identify, remediate, and minimize accessibility issues. This includes design reviews against Modern Health's accessibility checklist and accessible design system components.

Our third‑party audits and validation are conducted by Deque, which includes written reports and retests to help ensure an accessible platform.

Accessibility Measures Implemented

We continuously improve our experiences using the following accessibility measures — Modern Health's digital experiences aim to include:

• Keyboard accessibility: Interactive elements operable via keyboard with a visible focus state; logical tab order; no keyboard traps.
• Text alternatives: Alt text for meaningful images and non-text content; decorative images marked appropriately.
• Color and contrast: Minimum contrast ratios for text and UI components; avoiding color as the sole means of conveying information.
• Headings and landmarks: Semantic HTML, structured headings, and ARIA landmarks for efficient navigation.
• Labels, instructions, and errors: Associated labels for inputs, descriptive instructions, and clear, programmatically related error messages.
• Media alternatives: Including transcripts for audio and closed captions for video.

Continuous Improvement

Accessibility is an ongoing journey. We review new features for accessibility, track issues in our backlog, and invest in improvements to our design system, documentation, and developer toolchain to minimize regressions.

Feedback and Contact

We welcome your feedback on the accessibility of Modern Health. If you encounter barriers or have suggestions, email us at accessibility@modernhealth.com.

Last Updated: July 14, 2026