Increasing employee retention with mental health benefits
We recently hosted a webinar on Employee Retention During the Great Resignation featuring Modern Health’s Sr. Director of Clinical Research Cynthia Castro Sweet and Senior Vice President of Sales Hannah Wilson. Here’s a summary of their discussion and key takeaways:
Amid today’s Great Resignation, employee turnover and retention are top of mind for employers. A competitive labor market has HR and people leaders hyper-focused on trying to retain employees and grow headcount significantly in 2022. Talent attrition not only has a widespread impact on productivity and team morale but can also be costly to organizations. It costs an employer an average of six to nine months’ salary to replace an employee who leaves.
The workforce has changed dramatically in the past few years, with companies shifting to remote-first workplaces, employees becoming more mobile, and burnout at an all-time high. HR leaders are searching for new and innovative ways to increase retention rates in this new work landscape, and research shows that employees are willing to stay at or leave a company based on the quality of their mental well-being benefits.
According to a recent survey of 1,200+ employees and 500+ HR leaders and C-level executives from Modern Health and Forrester Consulting:
Employees are asking for quality mental health benefits and say they are willing to leave if their employer isn’t able to meet their needs. But is there an actual link between the provision of mental health services and employee retention, and what business ROI can employers expect? To try to answer this question, we looked at our customer data to see if employees who utilized Modern Health services had higher retention rates than those who did not.
We analyzed records of 149,451 unique employees across 104 Modern Health customers and calculated the total percentage of employees retained on eligibility files relative to the percent removed from eligibility files over one year. We compared differences in percentages between employees engaged in the Modern Health platform versus those who were not engaged.
You can find a detailed breakdown of our results in our Employee Retention: Modern Health Engagement Research Report, but here is a summary of our findings:
If you’re interested in determining your organization’s estimated turnover savings from implementing a mental health solution like Modern Health, we have a calculation you can use. The only inputs needed are your total number of employees and average salary:
In the webinar, Modern Health leaders Cynthia Castro Sweet and Hannah Wilson provide further context around current struggles with employee retention, clearly explain our methodology and results, and discuss how your organization can positively impact turnover by investing in mental health support. You can watch an on-demand replay of the webinar right now!
Modern Health is the comprehensive mental wellness platform that combines the WHO well-being assessment, self-service wellness kits, an international network of certified coaches, and licensed therapists available in 35 languages all in a single app. Modern Health empowers employers to lead the charge in acknowledging that mental health is just as important as physical health, de-stigmatizing the conversation, and increasing accessibility of mental health services for all.
Modern Health’s clinically-designed substance use support addresses the entire spectrum of needs, providing proactive detection and outreach, comprehensive clinical treatment, specialized care coordination for members with high-acuity needs, and evidence-based preventative care and education.
Lydia Wright, Senior Manager of Global Benefits at Atlassian, and Emma Woodburn, Benefits Specialist at Intel, join Modern Health at Elevate 2022 to discuss how culturally centered care and engagement campaigns in preferred languages and time zones significantly boosts employee benefit utilization.