Global Benefits & Implementation

Autodesk Achieves 3x Engagement with Adaptive Mental Health Support

Autodesk consolidated its well-being ecosystem and quickly achieved 3x engagement by adopting Modern Health’s Adaptive Care Model across its 48-country workforce.

Read Time:  
3
 10
 Mins
Last Updated:
December 16, 2025
Man sitting at desk in a remote work environment.

Explore this post:

Explore this post
Plus symbol indicating a menu that can be opened

    As global workforces become more distributed, diverse, and complex, organizations are grappling with how to deliver mental health support that is both equitable and effective. For many, fragmented well-being vendors and rising behavioral health costs make it difficult to identify issues early or ensure consistent access across regions.

    Autodesk—an industry leader in design and engineering software—faced this challenge head-on.

    With more than 14,000 employees across 48 countries, the company needed a way to support employee well-being, reduce operational complexity, and deliver consistent, proactive care to a global workforce. The solution came in the form of Modern Health’s Adaptive Care Model, which helped Autodesk achieve three times its engagement benchmark within the first month of launch. 

    A Growing Need for Proactive, Global Support

    As Autodesk scaled, so did the pressures on its workforce. Employees were experiencing rising levels of burnout, fatigue from shifting organizational priorities, and increased leaves of absence. Behavioral health claims had also become a significant cost driver.

    At the same time, Autodesk was piecing together three separate well-being solutions—each serving a different purpose but failing to create a cohesive, preventive experience for employees.

    This fragmentation created three core challenges:

    • Inconsistent support across regions
    • Limited visibility into emerging workforce needs
    • Burden on Benefits, L&D, and DEI teams to manage manual workflows

    To continue delivering a best-in-class employee experience while maintaining a high-performing culture, Autodesk needed a unified, scalable solution.

    Why Autodesk Chose an Adaptive Care Model

    Autodesk’s goal was clear: create a global well-being strategy that meets employees where they are—clinically, culturally, and personally.

    Modern Health’s Adaptive Care Model offered the right fit by providing:

    A single platform for global consistency

    One member experience, one set of insights, and one place where employees could find the help they needed.

    Support for the full range of needs

    From resilience-building and coaching to therapy and crisis care.

    Personalized care journeys

    Each care plan adapts based on an individual’s needs, identity, preferences, and regional context.

    Equitable access for employees and dependents

    Including a diverse, culturally centered global provider network.

    A Proactive Solution for a Global Workforce

    Autodesk launched Modern Health in February 2025, giving employees access to:

    • One-on-one therapy and coaching sessions
    • Digital programs, courses, and meditations
    • Small-group sessions
    • Support for dependents, reinforcing whole-family care

    The Adaptive Care Model ensured that employees received the right type of care at the right moment—whether they were building resilience skills, navigating life events, or seeking clinical treatment.

    Immediate, Measurable Outcomes

    Within the first months of launch, Autodesk saw rapid global adoption and strong indicators of improved well-being.

    1. Higher-than-expected engagement

    • 20% registration in the first month (2x benchmark)
    • 11% engagement within the first month
    • 15% engagement by Q2 (3x benchmark)

    2. Faster access to care

    • <1 day average time-to-care globally*

    Fast access not only helps employees sooner—it drives better outcomes and reduces the likelihood of escalated clinical needs.

    3. Improved employee well-being

    • 90% of members reported improvement
    • 98% said their provider could help
    • 4.9/5 average provider rating

    These results reinforced Autodesk’s commitment to creating a high-performing, resilient workforce supported by accessible, personalized care.

    Global Personalization That Reflects Real Workforce Needs

    One of the most compelling findings came from analyzing regional engagement patterns.

    Employees worldwide didn’t engage with care the same way—and the Adaptive Care Model made room for those differences:

    • North America: Highest use of 1:1 support
    • LATAM: Strong adoption of small-group sessions
    • APAC: Highest use of self-guided digital care
    • EMEA: Significant engagement among employees still determining which care format best fit their needs

    This reinforced what Autodesk already knew: supporting a global workforce requires solutions that can flex—not force employees into a single modality.

    What Organizations Can Learn From Autodesk’s Success

    Autodesk’s experience underscores a broader shift in how leading companies think about global mental health support.

    Fragmented solutions create administrative burden and uneven experiences.

    A unified approach simplifies operations and helps organizations identify emerging trends sooner.

    Personalization matters at scale.

    The ability to tailor care by region, culture, preference, and severity drives better engagement and outcomes.

    Proactive support reduces long-term costs.

    Early intervention helps prevent burnout, decreases LOA-related impact, and supports sustained performance.

    Looking Ahead

    Autodesk’s partnership with Modern Health has enabled the company to strengthen its global culture, support employees through both everyday challenges and clinical needs, and create a more resilient workforce.

    For organizations navigating similar challenges—global complexity, burnout, rising behavioral health costs—Autodesk offers a powerful example of what’s possible when mental health care adapts to people, not the other way around.

    *Time-to-care is calculated as the time to the first available appointment presented to the member.

    Explore the Autodesk Case Study
    See how Autodesk achieved 3x engagement with Adaptive Care.
    Read the Case Study
    Row of six social media icons including Facebook, Instagram, LinkedIn, Twitter, YouTube, and Pinterest.
    Share on LinkedIn
    White image of Modern Health trademarked Mountains

    Ready for your workplace to thrive?

    Talk to our team