Proactive care coordination for members with high-acuity mental health needs, ensuring they receive the support they need every step of the way.
Modern Health Care Connect is an essential safety net for members with high-acuity needs, enabling seamless connections to critical levels of care that may otherwise feel out of reach.
Care Connect is a clinically designed suite of services that guides members with acute or complex mental health needs toward the care they require. By combining proactive outreach with dedicated care coordination, Care Connect goes beyond traditional care navigation models to deliver personalized support. Unlike standard solutions that often end at referrals, Care Connect ensures members are supported every step of the way—from identifying their needs to securing placements in outpatient or inpatient facilities when appropriate.
Modern Health’s clinicians and research scientists developed Care Connect to address the unique challenges faced by individuals navigating complex mental health issues. Members experiencing conditions such as serious mental illness, substance or alcohol use concerns, and eating disorders are supported by trained care coordinators who help them overcome barriers within the mental health care system.
Building on Modern Health’s suite of services, including 24/7 crisis phone support and on-site critical incident response, Care Connect offers:
Supporting employees with complex mental health needs can be daunting for HR leaders, especially when internal resources are stretched thin. Unaddressed high-acuity needs often lead to significant costs for employers, whether through emergency care or prolonged productivity losses.
Care Connect addresses these challenges by acting as an expert partner in care navigation. By helping members access the right care at the right time, Care Connect not only improves individual health outcomes but also reduces organizational costs. Members like Lucy—a Modern Health user who received proactive support for disordered eating—are empowered to take meaningful steps toward recovery. With her care coordinator’s assistance, Lucy transitioned smoothly from therapy to a higher level of care, ensuring her health and well-being were prioritized every step of the way.
If your organization is ready to offer this enhanced level of support, schedule a call with our experts to learn how Care Connect can help your workforce thrive.
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